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Just scan the QR.
Scan a QR code at the airport, station, hotel, or sightseeing spot and book directly in your browser. The entire process is available in English.
BagHop — Baggage-Free Travel Infrastructure
Move Freely.
Send your bags ahead. Explore Japan.
Bags Away. Right Away.
Travel, at its heart, should set us free. To wander unfamiliar streets, find unexpected views, and follow whatever catches your eye. And yet, most trips still begin and end with a suitcase in the way. BagHop changes that—because travel was always meant to feel like freedom. We travel to be free.
The Friction
How much of your trip
is luggage taking away?
Heavy Suitcases
Cobblestone slopes and station stairs. A 20 kg travel companion makes every step feel smaller.
Endless Locker Hunts
Coin lockers near popular sights are always full. The view passes you by while you search.
Racing Against Check-In
You cannot drop your bags until 3 p.m. So the first day of your trip never quite feels complete.
Stress at Every Transfer
A suitcase on a packed train. With every connection, the excitement of travel slips away.
Why BagHop
Go hands-free.
Travel differently.
No app downloads. No complicated forms.
The moment you scan the QR code, your trip gets lighter.
No app.
Same-Day Delivery
At your hotel.
That very day.
We deliver your luggage from the airport or station to your accommodation the same day. Your trip can begin before check-in.
Cashless & Live Tracking
Payment and tracking,
in the palm of your hand.
Pay by credit card, Apple Pay, or Google Pay. Check the live location of your luggage anytime.
- Visa
- Mastercard
- Apple Pay
- Google Pay
How It Works
Just four simple steps.
-
01
Scan & Order
Point your phone at the QR code. Choose where your bags are going, enter the details, and complete payment—then you are ready to go.
-
02
Meet Your Driver
Meet your driver, confirm the verification code together, and complete the handoff with a photo.
-
03
Explore Japan
Your bags are on their way. Follow their journey in real time while you enjoy Japan hands-free.
-
04
Pick Up at Your Hotel
Arrive at your hotel and reunite with your bags—without letting luggage decide how you spend your day.
Hands-Free Japan
Experience all of Japan,
without the weight.
From ancient lanes to neon cities and sacred peaks,
Japan feels closer when your hands are free.
Trust Is Everything
Your luggage travels
with care at every step.
Protection Included
Subject to the Terms and exclusions, basic protection covers loss or damage up to ¥1,000,000 per delivery.
Real-Time Location Tracking
Track your luggage at every moment and never have to wonder where it is.
Transparent Photo Records
Photos are taken at pickup and delivery, making every stage of the handoff visible.
Optional Extra Protection
Choose additional protection when applying to extend coverage up to ¥3,000,000 per delivery. Terms and exclusions apply.
Service Areas
Travel light across
Osaka and Kyoto.
Currently available in Osaka and Kyoto, with more areas coming soon.
Osaka Area
Now serving
Kyoto Area
Now serving
Our Vision
Make Japan the world's
most luggage-free destination.
BagHop is more than a luggage delivery service. It is a promise that your bags should never decide how you experience Japan. From the moment you arrive to the moment you head home, we help you move lightly, follow your curiosity, and carry the memories—not the luggage.
0 bagsto carry
0%on your phone
∞freedom to explore
Questions, Answered
A little clarity
before you go.
Delivery is generally planned for the same day, with a typical estimate of about 1–2 hours. This is not a guaranteed delivery time: the actual timing varies with distance, traffic, request volume, and driver availability.
Except for prohibited items, exclusions, and non-covered events stated in the Terms of Service, basic protection covers loss or damage up to ¥1,000,000 per delivery. You can select additional protection when applying to extend the limit up to ¥3,000,000 per delivery. Payment of compensation is subject to the applicable conditions and review. See the Terms of Service for prohibited items, exclusions, and full conditions.
Yes. During delivery, you can view the driver’s location in real time and follow the movement of your luggage.
Your delivery is handled by a driver employed by a partner delivery company that meets BagHop’s review requirements and holds the registrations or permissions required for the service.
Pricing
Distance sets the rate.
More bags travel for less.
Each row shows the standard price for the first bag. All prices are shown in US dollars.
| Distance | S size | M size | L size | Additional bags | Distance guide |
|---|---|---|---|---|---|
| 5 km | $35 | $45 | $55 | 50% of each size rate | Namba ↔ Osaka Castle |
| 10 km | $45 | $55 | $65 | 50% of each size rate | Kiyomizu-dera ↔ Kinkaku-ji |
| 15 km | $60 | $70 | $80 | 50% of each size rate | Itami Airport ↔ Expo ’70 Park |
| 20 km | $75 | $85 | $95 | 50% of each size rate | Osaka Castle ↔ Hirakata |
| 25 km | $90 | $100 | $110 | 50% of each size rate | Namba ↔ Minoh Falls |
| 30 km | $105 | $115 | $125 | 50% of each size rate | Hirakata ↔ Kiyomizu-dera |
| 35 km | $120 | $130 | $140 | 50% of each size rate | Expo ’70 Park ↔ Kyoto Station |
| 40 km | $135 | $145 | $155 | 50% of each size rate | Expo ’70 Park ↔ Arashiyama |
| 45 km | $150 | $160 | $170 | 50% of each size rate | Shin-Osaka ↔ Nijo Castle |
| 50 km | $165 | $175 | $185 | 50% of each size rate | Kansai Airport ↔ Namba |
| 55 km | $185 | $195 | $205 | 50% of each size rate | Kansai Airport ↔ Shin-Osaka |
| 60 km | $205 | $215 | $225 | 50% of each size rate | Arashiyama ↔ Universal Studios Japan |
| 65 km | $225 | $235 | $245 | 50% of each size rate | Kansai Airport ↔ Itami Airport |
| 70 km | $245 | $255 | $265 | 50% of each size rate | Kinkaku-ji ↔ Sakai Station |
| 75 km | $280 | $290 | $300 | 50% of each size rate | Kansai Airport ↔ Hirakata |
| 80 km | $330 | $340 | $350 | 50% of each size rate | Kansai Airport ↔ Takatsuki |
| 85 km | $380 | $390 | $400 | 50% of each size rate | Kansai Airport ↔ Yawata |
| 90 km | $430 | $440 | $450 | 50% of each size rate | Kansai Airport ↔ Uji |
| 95 km | $480 | $490 | $500 | 50% of each size rate | Kansai Airport ↔ Fushimi Inari |
| 100 km | $530 | $540 | $550 | 50% of each size rate | Kansai Airport ↔ Kiyomizu-dera |
Swipe sideways to see all columns
How pricing works
Three clear pricing rules.
Start with the delivery distance, then apply the first-bag and additional-bag rules.
Delivery distance
Price based on delivery distance
Choose the price-table row that matches the distance from pickup to destination.
Use
The matching distance row
First bag
Price for the first bag
The standard price for the largest bag in the delivery applies.
Rate applied
Standard size rate
Additional bags
Price for additional bags
Each additional bag is half of the standard rate for its own size.
Rate applied
50% of each size rate